We fall in love with the problem.

Till School partners with a live client each time it runs a summer institute. This past summer we worked with a client working to bring educational experiences to incarcerated individuals through tablet technology. The content on these tablets is very robust and informative, but the client asked Till students to help find ways to add missing self-expression elements to the platform. The empathy map exercise that Jason and Brian from Inzovu lead was not just instrumental in helping the students formulate strategies for their client, but it was absolutely pivotal to their process. With Inzovu's guidance, six high school students built a character whose life centered on creativity and expression, and true to the realities of incarceration, he was suddenly stripped of it all. This was the turning point for the students, where they could get inside the reality of what their character was experiencing: the casualty of loss, the fatigue of boredom, and the numbing dysaesthesia brought on by absence of expressive elements. The exercise put the user at the center of all considerations from that point forward, with great success for the students, the client, and ultimately for incarcerated individuals and their families.

CauseMates is all about making sure bigger impacts are made by leveraging something as simple as a game. If anyone understands how to make an impact, it is Inzovu. They eat, sleep and breath impact so hiring them felt like destiny. These guys really listen and try (successfully) to get the brand and it's objectives as if it were their own. Once they do, look out! You will be treated to a wide range of options to align their vision of the brand with your own. The end result is magical.

It's hard enough to find a good designer when you know exactly what you want. But when you have an idea that is still evolving, it's even more of a challenge. Inzovu rose to the challenge in their work on the Social Supercomputer site, giving us the flexibility we needed to develop the concept while also advancing our thinking through sketches and prototypes. That's only possible with someone like Jason Ulaszek who understands not just the ins and outs of the design process, but where that process fits into a greater whole. I'd recommend him to anyone who feels their project requires a partner in thinking as well as making.

With the businesses Jason has Mentored, he has succinctly distilled internal processes that affect and drive their customers' experiences and identified kinks to fix and areas of opportunity that were otherwise unseen by the business. His deep experience in brand strategy, design thinking and doing this work with a wide range of businesses - from startup to enterprise - has been extremely valuable to the companies in Junto. Jason and Inzovu bring a fresh approach customer experience and design thinking that blends empathy with action, and revenue drivers with human connection. Jason does an amazing job at understanding the human elements of business, and bringing that to the forefront of a company’s proposition value and engagement strategy.

Working with Inzovu was such a wonderful experience. The team helped me identify problems within my organization and their unique points of view allowed me to see multiple solutions to those problems. The work of the Inzovu team has given me the opportunity to expand my organization through clearer storytelling. The team helped me define my mission and came up with innovative ways to begin executing plans for the future. I would encourage other organizations to work with Inzovu because they will challenge your ideas and help you see your own organization in a whole new light!

Jason and Inzovu delivered a workshop on designing customer experience through brand engineering and journey mapping for the growth-stage companies in our leadership program. In preparing for his session, Jason asked us many questions to understand our audience so he could deliver customized, empathy-based, and relevant content. He was highly engaging, credible, and effective, and received one of the highest scores of our 12 workshops.

The wide-ranging research conducted by Jason and Inzovu dug deep below obvious, predictable findings to reveal important underlying processes - capturing not just policies and practices, but the unspoken social norms that drive serious academic research. Armed with their findings, together we were able to design original models for university scholarship.